I'm an athlete — how do I get started?+
Your coach sends you an invite (SMS, email, or link with a 6-digit code). Download Plyo, enter the code, and your first program appears on your Today screen. No credit card required — your coach's subscription covers you.
Does Plyo work without internet?+
Yes. Today's workout, exercise videos for the next seven days, and your coach's voice notes are downloaded on WiFi. Everything runs locally during training and syncs back when you reconnect. This is the #1 thing other apps get wrong.
I'm a coach — can I try Plyo before migrating my roster?+
Yes. Create a coach account, add one test athlete, and build a single-day program to see the end-to-end loop. When you're ready, we'll help you migrate programs from TrueCoach, TrainHeroic, or spreadsheets.
My athlete's workout didn't sync. What now?+
Open the app while on WiFi and pull-to-refresh on the Today screen. Pending uploads flush automatically. If it still doesn't sync after two minutes, email support with the athlete's name and session date — we keep a server-side sync log.
Can I export my data?+
Yes. Any coach or athlete can request a full CSV export of their training history, check-ins, and messages. Email support@plyo.app from the account email address.
How do I delete my account?+
Settings → Account → Delete account. This removes your identifiers and media. If you're an active coach with athletes assigned, you'll be asked to reassign or notify them first.